Whenever she complained it our supplier, he merely said that I'm not aware - I'm just purchasing it from abc (whom we know for many years). We did not bother to cross check with abc because we don't have his contact number and he is living little far away from our place.
But one of our neighbour suggested that we purchase it from another supplier. And this is what we learnt. Here is a picture of Milk Pouch that is intact i.e., unopened before delivery to us.
|Unopened Milk Pouch|
|Milk Pouch is opened and sealed on left hand side|